Miyako Teppanyaki Privacy Policy

About this policy

Miyako Teppanyaki is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website (www.miyakoteppanyaki.com).

  • you make a booking on our website.

  • you make enquiries on our website.

  • someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy.

Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Miyako Teppanyaki is a Japanese restaurant based in Arcadian Centre, Ladywell Walk, Hurst Street, Birmingham B5 4ST

Our registered office address is: KNKC Hospitality Ltd, Miyako Teppanyaki, Arcadian Centre, Ladywell Walk, Hurst Street, Birmingham B5 4ST

How do we collect information from you?

We collect information from you:

  • when you make a booking

  • when you visit the restaurant (preferences, allergies etc.)

  • make an enquiry

  • provide information in our comments section

What type of information is collected from you?

Our website allows visitors to contact us via an enquiry form. We collect the following information when you make a booking or enquiry:

Miyako Teppanyaki collects the following information:

  • title

  • name

  • telephone number

  • e-mail address (used for booking confirmation and post-dining feedback emails)

  • company name (if making a reservation on behalf of a company)

  • dietary requests

  • allergy requests

  • general enquiries

When someone visits our website we collect standard Internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way that does not identify anyone. We do not make any attempt to find out the identities of those visiting our website using the data in the logs. We will not associate any log data gathered from this site with any personally identifying information from any source.


Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies that are used by this website are necessary in order for us to improve our website for all the users. Cookies are not shared with any third parties.

The following cookies will be set.

Google Analytics: We use Google Analytics to monitor and report on our website usage such as the number of visitors to the site, search phrases used to find us, pages visited on the site and time spent on the site. The statistics gathered are a necessary requirement in order for us to provide and improve our services and to stay competitive. The cookies do not identify users nor associate your IP address with any personally identifiable information.

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Google’s privacy policy is found here www.google.com/analytics/learn/privacy.html Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org


You may submit your CV if you’re interested in working for us to info@miyakoteppanyaki.com. This information may include:

  • personal details

  • contact information

  • employment details

  • education

  • salary history

  • other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info@miyakoteppanyaki.com.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by submitting personal information through our website), or because it is in our legitimate interests. 

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • Send you emails (booking confirmation and post-dining feedback).

  • Improve our products (menu, ingredients etc) and service

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

How and where do we store data?

We only keep your personal data for as long as we need to in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

Your choices

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. 


Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.

What happens if our business changes hands?

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.

Changes to this statement

Miyako Teppanyaki will occasionally update this Privacy Policy to reflect company and customer feedback. Miyako Teppanyaki encourages you to periodically review this statement to be informed of how Miyako Teppanyaki is protecting your information. 

Contact Information

Miyako Teppanyaki welcomes your comments regarding this Privacy Policy. If you require further information regarding this Privacy Policy please contact Miyako Teppanyaki at info@miyakoteppanyaki.com